10 Questions To Ask A Pest Control Company

Your Guide To An Informed Decision Making

10 Questions To Ask A Pest Control Company

If you are looking for a pest control company, you want to find the best one possible. You might be on a budget or have plenty of money to invest in such a service. Before you decide, it’s important to screen them.

For this reason, we’ll be taking a look at 10 questions that you’ll want to ask a pest control company. It’s important that you get the answers you need to ensure that you make the right decision. You might have some needs and preferences in regards to how a pest control company like Eco Pest Control Brisbane does its job.

Let’s take a look at the following questions:

1. How long have you been in business?

Experience is one of the biggest factors in choosing a pest control. So you can ask how long they have been in business. This will help you gauge their knowledge, experience, and skill. If they are just starting out, you may want to ask for reviews if possible. They may have already had a few customers (not personally connected to them) and it might play a role in the decision.

2. Do you have any testimonials and reviews?

Reviews and testimonials are great because you will hear about the experience from past clients. At the same time, you want to be wary of fake reviews online. To dig a little deeper, check the reviewer’s profile to see whether or not they are authentic.

3. What licenses/insurance policies do you have?

In Australia, pest controllers are required to be licensed. They are also insured so they take care of any damage done to your home during the treatment process. If they are not licensed and insured, steer clear from them.

Pest Control Licenses

4. What is your decision process for which treatment to go for?

A pest control company will need to decide at some point which treatment process is appropriate. From there, you can ask additional questions such as ‘what kind of pests are in my home’ or ‘how common are they in this area’?

They’ll also decide on what treatment to go with depending on which pests are affecting your home. Keep in mind that some treatments will be more costly than others due to certain factors like your home size.

5. How is my quote offered?

If you are getting a quote, you’ll want to make sure it’s done upon the initial inspection process. That way, you can be able to get it in writing. Once it’s in writing and you have a copy, that’s the agreement and nothing more.

You want to make sure what you will pay is exactly what you pay. No hidden surcharges or anything like that. Also, you want to pay attention to the reviews that mention this.

6. How long does a treatment last?

If a treatment is being planned, this is a question that you’ll want to ask. A pest control service will say that it may depend on several factors. These factors include but are not limited to the climate, how the property is being used, and the strength of the treatment.

If the treatment is strong enough, it will do a better job keeping pests out. Climate can also play a role as well. It may be more sustainable in warm, moist conditions but may not be as effective when the weather is milder.

7. Are your treatments safe?

There are plenty of concerns around whether certain pest control treatments are hazardous to the health of persons, pets, and plants. Feel free to ask questions about this. If you are looking for safe treatments, look for pest control services that use treatments that are safe and eco-friendly.

8. Will you identify the root issues?

A pest control service will need to understand the entire process of how pests cause an infestation problem in the first place. For that reason, they will need to identify the root issue and explain how it happened.

Pest Control Methods

9. Do I have to leave my home during the treatment?

Nine times out of ten, if a pest control uses safe and eco friendly services, you may not need to leave. However, if they advise it, make plans to relocate temporarily until the treatment is complete.

10. Are future visits required?

Future visits could be possible depending on the pests you want to keep out. For example, if you are looking to get rid of termites and prevent future infestations, an annual inspection is possible.


These are the 10 questions that you want to ask when speaking with a pest control company before deciding on who to go with. It’s important that you get as many detailed answers as you can. Use your gut instinct if you need to.

It comes down to your best judgment, the amount of money you are willing to spend, and how effective you want the treatment to be.